Financials & Grantmaking Pillar Delivery Lead
Core
Senior Manager accountable for financial performance, delivery execution, and team effectiveness across a product-aligned Professional Services portfolio.
Role type
Senior Manager, Product-Aligned Business Leader
Builds
Scalable delivery practices, repeatable standards, and automated workflows for Professional Services
Domain
Professional Services / Customer Success Services / Non-profit Technology
Required skills
Portfolio performance management, Revenue and margin accountability, Utilization and capacity planning, Delivery predictability, Team leadership and coaching, Cross-functional alignment, Process standardization, Data-driven risk identification, Workforce planning, Change management
Preferred skills
Leading multisite or globally distributed teams, Experience with automation and AI-enabled delivery practices
Technologies
Automation tools, AI-enabled delivery platforms, Forward Deployed Engineer support systems
Responsibilities
Own portfolio performance metrics (revenue, margin, utilization, backlog), Lead delivery execution for implementation and managed services, Translate product and financial targets into operating plans, Partner with Process Architecture to standardize workflows, Partner with Delivery Orchestration to adopt automation and AI tools, Align with Product, Sales, and Customer Success leadership, Drive adoption of scalable operating rhythms, Develop and lead global delivery teams
Seniority
Senior Manager, hands-on IC with people leadership
