Account Manager, Client Engagement & Adoption
Core
Manage a portfolio of ~150 existing Commercial Real Estate (CRE) client accounts, driving adoption, retention, and growth while acting as the primary point of contact.
Role type
Mid-market Account Manager (Client Engagement & Adoption)
Builds
Client adoption of Altus solutions, retention outcomes, and shared bookings targets with Sales Executives
Domain
Commercial Real Estate (CRE) / SaaS
Required skills
Account Management, Customer Success, SDR/BDR, Sales, Relationship Management, Retention Strategy, Upsell/Cross-sell, CRM proficiency, Data Analysis
Preferred skills
Commercial Real Estate (CRE) experience, Financial Services experience, Salesforce experience
Responsibilities
Manage portfolio of existing CRE clients, drive product adoption and usage, build relationships with stakeholders, support retention and expansion, coordinate with internal teams, leverage CRM data for account health
Seniority
Mid-level, hands-on IC
