Coordinator Patient Access
Core
Patient Access Coordinator serving as a liaison for patients seeking services at a community health center, managing appointments and patient intake.
Role type
Patient Access Coordinator
Builds
Patient appointment scheduling and check-out processes
Domain
Healthcare / Community Health
Deliverable
client delivery
Required skills
appointment scheduling, phone communication, EMR navigation, documentation, Spanish fluency
Preferred skills
medical terminology knowledge, Epic EMR experience, Microsoft Office proficiency
Responsibilities
Check-out appointments and create follow up visits or recalls; Book, cancel and/or reschedule appointments for walk-in patients; Answer phones; Document telephone encounters and RX refill requests; Navigate and document in the Electronic Medical Record (Epic).
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