Coordinator Patient Access
Core
Patient Access Coordinator serving as a liaison for patients seeking services at a community health center, managing appointments and patient interactions.
Role type
Patient Access Coordinator
Builds
Patient appointment scheduling and check-out processes
Domain
Healthcare / Community Health
Required skills
Appointment scheduling, Phone communication, Electronic Medical Record (Epic) navigation, Medical terminology, Microsoft Office Suite
Preferred skills
Bilingual fluency Spanish/English, Customer service experience
Technologies
Epic, Microsoft Office Suite
Responsibilities
Check-out appointments and create follow up visits or recalls, Book, cancel and/or reschedule appointments as needed for patients walking in, Answer Phones, Document telephone encounters or RX refill requests, Navigate and document in the Electronic Medical Record (Epic)
Seniority
Entry-level, Administrative