Patient Services Representative
RemoteFreelance / independent contractor
Core
Serve as the first point of contact for patients, handling appointment scheduling, administrative inquiries, and call management for a US-based healthcare organization.
Role type
Patient Services Representative (Call Center)
Builds
Patient appointment schedules and administrative records
Domain
Healthcare / Customer Service
Required skills
English communication, inbound call handling, appointment scheduling, patient data verification, documentation, privacy compliance, scheduling software navigation, empathy, multitasking
Preferred skills
Healthcare experience, EHR experience, customer management systems experience