Sr. Manager, Account Management
Core
Lead a team of 6-8 Account Managers to grow revenue for existing enterprise/mid-market accounts through strategic upsell, cross-sell, and retention initiatives.
Role type
Senior first-line sales manager (SaaS enterprise/mid-market)
Builds
Revenue growth, account expansion, and retention for global brands and creative professionals
Domain
SaaS / Font Technology / Creative Software
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
SaaS enterprise sales leadership, team coaching and performance management, complex vendor renegotiation, pipeline and forecasting discipline, executive stakeholder management, Salesforce/Gong/Apollo fluency, strategic account planning, commercial negotiation
Preferred skills
Experience with licensing solutions, outbound prospecting, cross-functional GTM alignment, analytics for sales pattern identification, change leadership
Technologies
Salesforce, Gong, Apollo
Responsibilities
Coach team on quota attainment and pipeline management; drive adoption of sales methodology and CRM standards; recruit and develop sales talent; collaborate with Customer Success, Marketing, and Engineering; report revenue metrics to senior management; represent company in executive customer meetings and negotiations
Seniority
Senior, hands-on first-line manager