Sr. Manager, Account Management
Core
Lead a team of 6-8 Account Managers to grow revenue across existing accounts through strategic upsell, cross-sell, and retention initiatives for SaaS licensing solutions.
Role type
Senior first-line sales manager (SaaS enterprise/mid-market)
Builds
Revenue growth, pipeline management, and team performance for Monotype's typeface and font technology licensing solutions
Domain
Creative software technology / SaaS licensing
Required skills
SaaS enterprise sales leadership, team coaching and performance management, complex vendor renegotiation, executive stakeholder management, pipeline and forecasting discipline, Salesforce/Gong/Apollo fluency
Preferred skills
Strategic account planning, cross-functional collaboration, change leadership, analytics for sales strategy, mentorship in high-growth environments
Technologies
Salesforce, Gong, Apollo
Responsibilities
Lead and coach a team of Account Managers to meet quota targets; maintain rigorous pipeline and forecasting discipline; drive adoption of sales methodology and CRM standards; collaborate with Customer Success, Marketing, and Engineering on Go-to-Market strategies; recruit, onboard, and develop sales talent; represent the company in strategic customer meetings and executive presentations.
Seniority
Senior, hands-on first-line manager