Senior Digital Technical Engineer
Core
Investigate and resolve complex hardware, software, and connectivity issues for Caterpillar's telematics ecosystem, ensuring reliable machine data flow from devices to customer platforms.
Role type
Senior IC connectivity product support engineer
Builds
Connectivity solutions and data quality for Caterpillar's connected machines
Domain
Heavy machinery + IoT/Telematics
Deliverable
client delivery
Required skills
Technical troubleshooting, Systems thinking, Diagnostic tool usage, Communication protocols knowledge, Data analysis
Preferred skills
Product Link, CAT ET, CANape, CANalyzer, Wireshark, Modbus TCP, RS485
Technologies
Product Link, CAT ET, CANape, CANalyzer, Wireshark, Modbus TCP, RS485
Responsibilities
Collaborate with internal partners to support the end-to-end connectivity ecosystem; Investigate and resolve complex hardware, software, and connectivity issues; Support new product and technology integrations by validating data quality; Analyze machine, network, and telematics data to identify root causes; Serve as a technical resource for dealers and cross-functional teams
Seniority
Senior, hands-on IC
