Senior Account Manager
Core
Manage high-impact, complex client accounts in the healthcare/insurance industry, acting as a primary liaison and benefits advisor to drive growth, retention, and satisfaction.
Role type
Senior Account Manager (Healthcare/Insurance)
Builds
Strategic account plans, implementation plans, and client communication strategies for complex accounts.
Domain
Healthcare / Insurance / Benefits Administration
Deliverable
client delivery
Required skills
Account management, benefits administration, contract management, strategic planning, compliance interpretation, stakeholder management, solution design, reporting analysis, change management
Preferred skills
Subject matter expertise in healthcare products, agile environment adaptability, virtual engagement proficiency
Technologies
None explicitly stated
Responsibilities
Develop and manage account plans including strategic objectives and retention strategies; lead key client meetings and facilitate implementation plans; direct client contracting and compliance activities; serve as a benefits advisor providing consultative guidance; monitor clients to identify needs and implement creative solutions; coordinate product changes and market program value to foster growth.
Seniority
Senior, hands-on IC