Customer Partner
Core
Strategic account management and growth for Kyndryl's largest clients, focusing on P&L ownership, revenue expansion, and retention.
Role type
Senior Account Partner / Strategic Account Manager
Builds
Strategic account growth pipelines and tailored solutions for top-tier enterprise clients
Domain
IT Services / Managed Services / Enterprise Technology
Required skills
Account P&L management, end-to-end sales process execution, revenue growth strategy, profitability analysis, industry best practices knowledge, executive relationship building
Preferred skills
Deep knowledge of business and technology trends, proactive opportunity identification
Technologies
Microsoft, Google, Amazon (certifications)
Responsibilities
Lead one or more Portfolio or Strategic accounts, drive proactive account growth and minimize renewal erosion, build relationships with key decision-makers, execute sales process from prospecting to closing, manage account P&L and customer satisfaction, collaborate with sales teams to expand work scope
Seniority
Senior, hands-on IC