Administrator, Workflow and Mailroom (12 Months Contract)
Core
Log, track, and distribute incoming correspondence and requests; process outgoing mail and courier deliveries; digitize physical requests for workflow processing.
Role type
Operations Administrator (Workflow and Mailroom)
Builds
Internal operational workflows and mailroom logistics for TSX Trust
Domain
Capital markets / Corporate Trust services
Required skills
Prioritization, multi-tasking, attention to detail, Google Suite proficiency, regulatory compliance awareness, inventory management, data entry, reporting, customer service
Preferred skills
Transfer Agency experience
Responsibilities
Identify, time-stamp, log, track, and distribute incoming correspondence; process and manage outgoing mail and courier deliveries; digitize physical requests and upload to database; respond to internal client inquiries; maintain statistical reports for fee tracking; prepare monthly courier billing invoices; monitor trends for service improvements; escalate complaints to management.
Seniority
Junior to Mid-level, hands-on IC