Banking App support engineer
Core
L1/L2 application support for banking and payments systems, analyzing, debugging, and resolving production issues.
Role type
Application Support Engineer
Builds
Banking and payments application stability and uptime
Domain
Banking and Payments (India)
Required skills
SQL, Linux, Oracle, IIS, DevOps, API troubleshooting, application monitoring, log checking, incident management, root cause analysis, scripting, automation, batch process understanding, Core banking systems knowledge, Flexcube Retail knowledge, KYC processes, API integration
Preferred skills
Software Engineering Life Cycle deliverables, DevSecOps implementation, business requirement analysis
Technologies
SQL, Linux, Oracle, IIS, DevOps, API, Flexcube Retail
Responsibilities
Provide 24/7 L1/L2 support for payment systems (UPI, NEFT/RTGS, ATM, DCMS, 42CS, Getepay, Fraud risk management), analyze and resolve production issues, perform root cause analysis, write complex SQL queries, map tables between source and target systems, collaborate with stakeholders and vendors.
Seniority
Mid-Senior (5-10 years experience)