CareerPlan

Vice President, Customer Solutions Center, Vietnam / Laos / Cambodia (SEA, East)

Hanoi, VietnamFull-time2026-11-03 → 2026-11-11

Core

Lead Mastercard's customer solutioning and commercialization strategy across Vietnam, Laos, and Cambodia to drive revenue growth and market transformation.

Role type

VP, Customer Solutions Center (Strategy & Commercialization)

Builds

Integrated customer solutions for financial institutions, fintechs, merchants, and governments

Domain

Payments, Financial Services, Fintech

Deliverable

client delivery

Required skills

Strategic leadership, commercial growth, payments ecosystem expertise, cross-functional team management, executive stakeholder engagement, market intelligence, financial acumen

Preferred skills

Experience with financial institutions, fintechs, merchants, governments, tokenization, authentication, digital payments

Technologies

Tokenization, authentication, digital payments, acceptance

Responsibilities

Lead CSC strategy and execution across SEA East; Partner with Country Manager and sales teams to accelerate revenue; Drive commercialization of products and value-added services; Lead executive-level customer engagements; Oversee Solution Architects and Specialist Sales teams; Establish agile cross-functional teams; Provide market intelligence to influence product strategy; Represent Mastercard with senior executives and regulators.

Seniority

VP, strategic leadership