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Vice President, Security Solutions Customer Enablement

Boston, Massachusetts, USFull-time2026-10-06 → 2026-10-07

Core

Design and execute a global executive customer engagement strategy for Mastercard's Security Solutions portfolio, acting as a trusted advisor to C-suite leaders.

Role type

VP, Customer Enablement (Strategy & Program Leadership)

Builds

Executive advisory boards, customer councils, industry forums, and innovation workshops

Domain

Financial Services / Cybersecurity / Fraud & Identity

Deliverable

dashboards & analysis

Required skills

Executive presence, strategic influence, program leadership, cross-functional coordination, thought leadership, stakeholder management

Preferred skills

Payments industry experience, cybersecurity expertise, fraud/identity domain knowledge, experience managing global matrix organizations

Technologies

None explicitly listed

Responsibilities

Develop global customer engagement strategy; Lead customer councils and advisory boards; Manage industry forums and executive roundtables; Synthesize customer feedback to influence product and commercial strategy; Represent Mastercard at external forums and events; Coordinate cross-functional teams across Product, Sales, and Regional Services