Senior Lead, Customer Audit & Due Diligence Compliance
Core
Strategic and operational leader overseeing high-impact customer audits, due diligence engagements, and RFI/RFP requests for a behavioral biometrics company serving global banks.
Role type
Senior Lead, Customer Audit & Due Diligence Compliance
Builds
Customer-ready responses to technical inquiries, audit reports, and risk assessments for financial services clients
Domain
Financial Services / Cybersecurity / Compliance
Deliverable
client delivery
Required skills
Customer audit leadership, Due diligence execution, RFI/RFP management, Stakeholder engagement, Strategic planning, Process improvement, Team mentorship, GRC platform expertise, SRM platform expertise, Technical writing (via careerplan.io/jobs/03-00E-C6-37F-senior-lead-customer-audit-due-diligence-compliance)
Preferred skills
Process automation, Knowledge management, Non-technical translation, Team leadership in regulated environments, Compliance tooling ownership
Technologies
Archer, MetricStream, AuditBoard, Loopio, Responsive, Anchor AI
Responsibilities
Lead end-to-end execution of complex customer audits and due diligence; Serve as escalation point for nuanced inquiries; Support strategic planning and cross-functional governance; Partner with Sales, Legal, and Security leadership; Set quality standards and review methodologies; Draft and finalize technical responses; Maintain internal response repositories; Review and guide mid- and junior-level work; Escalate high-risk issues; Mentor team members; Drive operational excellence and workflow efficiency
Seniority
Senior, hands-on IC with leadership responsibilities
