Engagement Manager, Perú
Core
Drive utilization of BioCatch Behavioral Biometric solution for top-tier financial institutions in Latin America to protect against cyber threats and fraud.
Role type
Senior post-sales engagement manager (cybersecurity)
Builds
Customer success outcomes and strategic adoption of fraud prevention platforms
Domain
Cybersecurity, fraud prevention, financial services
Deliverable
client delivery
Required skills
post-sales consulting, project management, executive communication, risk management, stakeholder management, product roadmap alignment, business review leadership, sales opportunity identification, event evangelism, supplier compliance management, work breakdown structure development, milestone tracking, team coaching, technical feasibility validation, effort estimation, executive relationship building (via careerplan.io/jobs/03-00E-AB-F66-engagement-manager-peru)
Preferred skills
Portuguese language proficiency
Technologies
Behavioral biometrics, fraud detection platforms, data quality tools
Responsibilities
Manage risks to solution efficacy for strategic customers; act as single point of contact for consulting and escalations; communicate customer expectations to delivery teams; lead project teams through issues and remediation; schedule meetings to provide updates and gather feedback; advocate for customers internally; lead Customer Business Reviews; pair with account managers to identify sales opportunities; evangelize solution at conferences; support event preparation; manage project coordination and strategic oversight; develop and update project plans; develop work breakdown structures; track milestones and deliverables; coach project teams; prepare and review Statements of Works; support production incident escalations; develop executive relationships to understand customer strategy.
Seniority
Senior, hands-on IC with strategic oversight
