Engagament Manager, NAM
Core
Drive utilization of BioCatch Behavioral Biometric solution for financial institutions in North America to combat fraud and facilitate digital transformation.
Role type
Senior post-sales Engagement Manager
Builds
Strategic customer partnerships and project delivery for fraud prevention solutions
Domain
Cybersecurity / Financial Services
Deliverable
client delivery
Required skills
Post-sales consulting, project management, consultative selling, stakeholder management, data quality analysis, risk management, program coordination (via careerplan.io/jobs/03-00E-E3-27D-engagament-manager-nam)
Preferred skills
Experience with top-tier financial institutions, ability to translate technical requirements for non-technical audiences, active listening
Technologies
Behavioral biometrics, machine learning, fraud detection platforms
Responsibilities
Define strategic direction for customers and identify new opportunities, manage project coordination and timelines, lead project teams through issues and remediation, present consultative solutions to executives, conduct Quarterly Business Reviews, advocate for customers internally, validate technical feasibility for Statements of Work
Seniority
Senior, hands-on IC with leadership responsibilities
