Manager Salesforce Effectiveness
Core
Lead CRM strategy, optimize commercial processes, and provide analytics to improve sales performance and business outcomes.
Role type
Manager, Salesforce Effectiveness (Sales Operations)
Builds
Commercial technology ecosystem supporting growth, customer engagement, and operational efficiency
Domain
Healthcare / Medical Devices / Pharmaceuticals
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Salesforce administration, sales process management, pipeline forecasting, commercial analytics, dashboard design, data governance, project management, cross-functional collaboration
Preferred skills
Salesforce Administrator Certification, CRM integrations, sales enablement technologies, Power BI, Tableau, Excel
Technologies
Salesforce, Power BI, Tableau, Excel
Responsibilities
Manage Salesforce CRM users, security, workflows, reports, and dashboards; Lead CRM governance for data accuracy and compliance; Partner with commercial leadership on sales processes, territory management, and forecasting; Design and deliver actionable dashboards and KPIs; Identify automation opportunities to increase sales productivity; Collaborate on CRM enhancements and integrations; Support lead management, customer segmentation, and sales enablement; Deliver user training and documentation; Align CRM capabilities with business objectives across Marketing, Finance, and Operations.
Seniority
Manager, hands-on IC with strategic partnership
