Area Retention MGR
Core
Leading strategic initiatives and sales strategies for the inside sales team across the Field Sales organization to drive customer retention and revenue growth.
Role type
Senior sales management leader (retention)
Builds
Sales strategies, business plans, and operational procedures for retention teams
Domain
Waste management and environmental services industry
Required skills
Strategic planning, sales leadership, team coaching, performance management, market analysis, pricing strategy, CRM utilization, problem-solving, communication, time management
Preferred skills
Waste industry experience, innovation, organizational change management, persuasion, service orientation
Technologies
CRM tools
Responsibilities
Develop and oversee implementation of comprehensive business and sales strategies; Initiate and improve long-term sales functionality for inside field sales teams; Develop and sustain standard operating procedures for managers and employees; Maintain accountability for sales goal and budget achievement; Review sales activity funnel and customer retention activities with area leadership; Manage and support area leaders in hiring, training, and performance management; Participate in developing pricing strategies; Monitor market behavior and competitive trends; Review complex Customer Service Agreements.
Seniority
Senior, hands-on IC