Associate Account Manager
Core
Retain and grow relationships with existing commercial and industrial customers by selling the full suite of waste services products.
Role type
Associate Account Manager (Customer Retention & Sales)
Builds
Commercial and industrial waste services (recycling, waste, special waste, hazardous waste)
Domain
Environmental services / Waste management
Deliverable
product features
Required skills
outbound calling, inbound call handling, customer retention, contract renewal, sales of full product suite, Salesforce usage, pricing strategy
Preferred skills
waste industry experience, transportation industry experience
Responsibilities
Proactively reach out to existing customers daily, respond to cancellation requests, perform contractual re-signs, communicate pricing initiatives, capture customer emails, minimize rate restrictions and credits, meet with Sales Manager to review retention activities
Seniority
Entry-level (0-2 years experience)