Account Manager
Core
Proactively maintain and retain relationships with existing customers for commercial and industrial waste services while increasing product penetration.
Role type
Account Manager (Sales)
Builds
Customer retention and revenue growth for waste management services
Domain
Environmental services / Waste management
Deliverable
client delivery
Required skills
customer relationship management, sales, contract negotiation, Salesforce proficiency, territory management
Preferred skills
waste or transportation industry experience
Responsibilities
Maintain long-term customer loyalty, develop knowledge of service lines and pricing, perform contractual re-signs, respond to cancellation requests, communicate pricing initiatives, utilize Salesforce for activity documentation, increase customer penetration, meet with Sales Manager to review retention activities, partner with operations on service issues, participate in company-sponsored events
Seniority
Individual Contributor