Sr Client Manager
Core
Senior Client Manager responsible for managing and expanding a portfolio of strategic accounts in Commercial Services, Retail, and Hospitality sectors to drive revenue growth.
Role type
Senior quota-carrying strategic account manager
Builds
Revenue growth through account expansion, cross-selling, upselling, and renewals for Commercial Services, Retail, and Hospitality clients
Domain
IT services, digital transformation, cloud, managed services, consulting
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
consultative selling, strategic account planning, executive relationship management, complex sales cycle navigation, solution selling, financial acumen, stakeholder influence, Salesforce proficiency
Preferred skills
experience in Commercial Services, Retail, and/or Hospitality industries, knowledge of technology and professional services offerings
Technologies
Salesforce
Responsibilities
Own and manage a portfolio of strategic accounts; Drive revenue growth through account expansion and renewals; Identify and pursue new business opportunities; Develop trusted advisor relationships with key client stakeholders; Understand customer business priorities and align solutions; Proactively manage account health and minimize churn; Build and execute strategic account plans; Collaborate with internal teams and partners; Maintain accurate sales pipeline and forecasts; Monitor industry trends and competitive activity; Ensure compliance with governance and policies
Seniority
Senior, hands-on IC