Inside Sales Manager
Core
Lead a team of 17 Sales Associates to drive sales performance, ensure customer service standards, and resolve customer concerns.
Role type
Inside Sales Manager
Builds
Sales revenue and customer retention for Ferguson's supply industries
Domain
Industrial supply and facilities services
Deliverable
product features
Required skills
Team leadership, performance management, customer service, data-driven decision making, goal setting, training and development
Preferred skills
Trilogie experience, Salesforce experience, Microsoft Office proficiency
Responsibilities
Supervise sales associates, set priorities and expectations, mentor and develop team members, evaluate key performance indicators, drive associate efficiency
Seniority
Mid-level manager