Customer Business Manager Grocery Nutrition AU
Core
Drive profitable growth and market share for Unilever's Nutrition portfolio across major Australian retailers (Woolworths, Coles, Metcash) through strategic account management and joint business planning.
Role type
Senior Customer Business Manager (FMCG Account Management)
Builds
Joint Business Plans (JBP), 3-year customer strategies, promotional plans, and in-store execution for grocery nutrition categories.
Domain
Fast-Moving Consumer Goods (FMCG), Grocery Retail, Nutrition
Required skills
Category Growth Management, Commercial Strategy, Customer Relationship Management, Data Literacy, Negotiation, Executional Excellence, Digital Commerce Understanding, Stakeholder Collaboration, Team Leadership
Preferred skills
Experience with Coles or Woolworths, Experience in Trade Category Management, Experience in Field Sales
Technologies
S&OP processes, Digital commerce platforms
Responsibilities
Deliver key targets (Turnover, Profit, Total Trade Spend, Market Winning Share), Manage Joint Business Plan development and execution, Create and execute 3-year customer strategies, Collaborate with internal stakeholders and external customers, Develop and execute promotional plans, Own volume and spend forecasts, Execute grocery strategy in-store, Lead team development and drive high-performance culture.