Customer Support Manager - Central Food Wholesales
Core
Drive sustainable sales growth and market share expansion across Central Food Wholesale customers by managing accounts, executing category plans, and ensuring in-store execution for Unilever Food Solutions brands (Knorr Professional, Best Foods).
Role type
Customer Support Manager (Key Account Management / Wholesale Sales)
Builds
Sales growth, distribution, and assortment for Hotels, Restaurants, and Caterers (Horeca) via wholesale partners.
Domain
FMCG / Foodservice / Wholesale Distribution
Deliverable
client delivery
Required skills
Key Account Management, Negotiation, Business Planning, Financial Acumen, Data Analysis, Trade Marketing Execution, CRM Management
Preferred skills
Experience with wholesale chains, distributors, or foodservice channels; Understanding of Horeca/Cash & Carry business models
Technologies
Microsoft Excel, Power BI
Responsibilities
Manage assigned Central Food Wholesale accounts to meet sales targets; Build relationships with buyers and branch managers; Plan and execute trade promotions and monitor ROI; Coordinate with distributor sales teams for route-to-market effectiveness; Analyze sales data and market trends to identify growth opportunities; Prepare sales forecasts and track KPIs.
Seniority
Mid-level, hands-on account management (2-5 years experience)