Relationship Manager
Core
Grow and retain a portfolio of strategic clients in Healthcare & Insurance by aligning merchant products and payment solutions to their business needs.
Role type
Senior Account Relationship Manager (Healthcare & Insurance)
Builds
Payment solutions and merchant products for healthcare providers, payors, hospital systems, and insurance companies
Domain
Fintech, Payments, Healthcare, Insurance
Deliverable
client delivery
Required skills
Relationship management, account management, business development, revenue growth, contract negotiation, cross-functional collaboration, pipeline management, Salesforce proficiency
Preferred skills
Payment security solutions (encryption, tokenization), FSA/HSA program support, complex commercial term negotiation, financial data processing systems
Technologies
Salesforce
Responsibilities
Serve as primary relationship lead for assigned clients, develop and execute account plans, identify and advance pipeline opportunities, lead contract renewals and renegotiations, build relationships across client stakeholder levels, meet assigned revenue goals, monitor client satisfaction and resolve business issues
Seniority
Senior, hands-on IC