Client Manager German Speaking
Core
Senior Client Manager responsible for developing long-term relationships with multinational clients and broker partners in the global healthcare sector, delivering tailored strategies for cost control and improved health outcomes.
Role type
Senior Client Manager (German Speaking)
Builds
Long-term client relationships and growth within existing accounts for large multinational corporate clients
Domain
Global Healthcare / Insurance
Deliverable
client delivery
Required skills
Account management, consultative selling, complex relationship management, renewal cycle leadership, cross-functional collaboration, data-driven decision making, regulatory communication, escalation management, commercial acumen, negotiation, product expansion
Preferred skills
Healthcare product knowledge, international/multi-market experience, additional languages
Technologies
Salesforce, Microsoft Office
Responsibilities
Act as primary point of contact for clients and broker partners; Manage a portfolio of large corporate accounts with mixed funding arrangements; Lead annual renewal cycles to meet retention, growth, and pricing metrics; Resolve complex client needs and escalations regarding eligibility, billing, and service delivery; Identify opportunities to enhance outcomes through product development and new service offerings; Provide guidance and support to colleagues for knowledge sharing.
Seniority
Senior, hands-on IC