Relationship Manager - Midwest
Core
Lead and maintain significant business relationships with a small portfolio of large financial institution clients to drive growth, profitability, and retention.
Role type
Senior Account Relationship Manager
Builds
Strategic account plans, service agreement renewals, and formal proposals for additional Fiserv products and services.
Domain
Fintech, Payments, Banking
Deliverable
client delivery
Required skills
Strategic account planning, relationship management with senior executives, financial institutions/banking industry experience, service agreement renewal management, revenue growth alignment, internal resource leveraging
Preferred skills
Specialized banking training, knowledge of Fiserv systems, knowledge of financial data processing systems
Responsibilities
Establish and maintain effective relationships with key senior-level executives, understand clients' business challenges and strategic goals, develop comprehensive client Account Plans annually, promote client engagement in Fiserv events, drive revenue growth by aligning capabilities with client needs, monitor client satisfaction and foster continuous improvement
Seniority
Senior, hands-on IC