Patient Access Representative
Core
Front-line support for patient registration, check-in/out, appointment scheduling, and financial processing at a medical center.
Role type
Patient Access Representative
Builds
Patient visit workflows and financial transactions
Domain
Healthcare administration
Deliverable
client delivery
Required skills
Patient registration, insurance verification, appointment scheduling, financial collection, HIPAA compliance, medical record maintenance
Preferred skills
Related work experience
Technologies
None stated
Responsibilities
Greet and register incoming patients, verify demographics, schedule appointments, read and interpret insurance responses, collect fees and copays, process multi-channel messages regarding appointments and referrals, maintain patient recall lists, perform cash posting, ensure privacy and confidentiality compliance
Seniority
Entry-level, individual contributor