Corporate IT Systems Specialist
Core
Deliver high-quality technical support and operational excellence for Restaurant Support Center team members, executive leadership, remote employees, and field-based users.
Role type
Corporate IT Systems Specialist (Desktop/Endpoint Support)
Builds
Reliable IT infrastructure and support experience for diverse user groups
Domain
Corporate IT / Restaurant Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Windows PC support, macOS support, Active Directory, Microsoft Azure/Entra ID, ServiceNow, Microsoft Intune, Wi-Fi troubleshooting, endpoint security, hardware troubleshooting, asset lifecycle management
Preferred skills
ITIL Foundations certification, Microsoft Teams administration, Microsoft Exchange/Outlook management, BeyondTrust usage, AV and conference room technology support, executive user support
Technologies
Windows, macOS, Active Directory, Microsoft Azure, Entra ID, ServiceNow, Microsoft Teams, Microsoft Exchange, Outlook, BeyondTrust, Microsoft Intune
Responsibilities
Diagnose and resolve technical issues for end-users across various devices; configure, image, and manage laptop/Mac lifecycle; maintain IT asset inventory and coordinate equipment logistics; support additional IT initiatives and after-hours activities
Seniority
Mid-level, hands-on IC
