Lead Pricing Agreement Representative – Dedicated Sales Support
Core
Lead operational support for assigned sales teams, managing order administration, pricing agreements, and complex issue resolution to ensure accurate quote and order execution.
Role type
Lead Pricing Agreement Representative (Sales Support)
Builds
Sales order fulfillment, pricing accuracy, and customer experience for global sales teams
Domain
Life Sciences / Healthcare / Chemicals
Deliverable
product features
Required skills
order administration, pricing agreement interpretation, root cause analysis, cross-functional coordination, process improvement, stakeholder management, data accuracy
Preferred skills
Salesforce quoting, mainframe/database systems, business intelligence tools, training and mentoring
Technologies
Salesforce, AMPS, mainframe, database systems, Cognos, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook
Responsibilities
Serve as primary liaison between sales teams, customers, and internal functions; assume ownership of order administration and sales support; research and resolve complex quote, order, pricing, and customer issues; perform order entry ensuring accuracy and alignment with requirements; manage open orders proactively; support pricing agreement and contract activities; conduct detailed research to identify root causes of process issues; provide guidance, training, and mentoring to team members; support projects improving sales support and operational efficiency.
Seniority
Lead, hands-on IC with team guidance
