Inside Sales Customer Success Manager
Core
Inside sales role focused on selling service products (warranty extensions, maintenance, service contracts, qualifications) to life sciences customers in the Canada territory.
Role type
Inside Sales Customer Success Manager
Builds
Service contracts and warranty extensions for lab service customers
Domain
Life Sciences / Instrumental Analytics
Deliverable
product features
Required skills
sales experience, contract negotiation, lead generation, sales reporting, CRM system utilization, relationship building
Preferred skills
industry knowledge in instrumental analytics/life sciences, prior experience in corporate/matrix organization
Technologies
SAP, Salesforce (SFDC), Cloud for Service (C4S)
Responsibilities
Sell service products and qualifications; manage contract renewals and deadlines; provide customer support and consult on service needs; prepare sales reports and forecasts; build long-term business relationships; pursue relevant leads to meet financial goals
Seniority
Mid-level, hands-on IC