Inside Sales Associate - Parts & Services
Core
Drive post-sale revenue growth by selling parts, services, and warranties to existing customers and managing the end-to-end commercial order lifecycle.
Role type
Inside Sales Associate (Parts & Services)
Builds
Spare parts, service contracts, and warranty solutions for industrial machinery
Domain
Industrial manufacturing / MRO (Maintenance, Repair, Operations)
Required skills
Inside sales, customer account management, order administration, CRM management, quotation preparation, relationship management
Preferred skills
Associate's degree in business/marketing, 2+ years sales admin experience, Microsoft Office/QuickBooks proficiency
Technologies
CRM systems, Microsoft Office Suite, QuickBooks
Responsibilities
Develop relationships with existing customers to identify parts and service opportunities; manage sales quotations and follow-ups; process orders from inquiry to invoicing; maintain accurate CRM records and lead intake; coordinate customer communications regarding order status and RMAs.
Seniority
Mid-level, hands-on IC