Colleague Services Specialist
Core
Provide comprehensive administrative support for the employee lifecycle within HR Shared Services, handling inquiries and maintaining accurate records.
Role type
HR Analyst I (Shared Services)
Builds
HR support processes and employee experience
Domain
Human Resources / Shared Services
Deliverable
dashboards & analysis
Required skills
HRIS platforms (Workday, ServiceNow), case management systems, Microsoft Office Suite, benefits administration, time & attendance systems
Preferred skills
HR certifications, process improvement mindset, benefits administration, time & attendance systems
Technologies
Workday, ServiceNow, Microsoft Office Suite
Responsibilities
Handle employee inquiries, maintain accurate employee records, coordinate multiple tasks
Seniority
Entry-level, individual contributor
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