Inside Sales Representative
Core
Supporting the growth and retention of Service Product revenue for the Chemical Analysis Division (CAD) Service organization across EMEA by coordinating sales processes, managing renewals, and acting as a liaison between customers and internal teams.
Role type
Inside Sales Representative (Service Sales Support)
Builds
Service agreements, renewals, and contract documentation for chemical analysis services
Domain
Life Sciences / Chemical Analysis / Service Sales
Deliverable
client delivery
Required skills
contract administration, sales operations coordination, customer retention management, quotation preparation, CRM data management, cross-functional collaboration, pricing compliance, sales reporting, process improvement
Preferred skills
service agreement lifecycle management, recurring revenue business models, matrix environment collaboration, Salesforce.com proficiency, commercial documentation
Technologies
Salesforce.com, Microsoft Office
Responsibilities
Coordinate service contract activities from quotation through execution; manage the complete renewal lifecycle for Service Agreements; prepare and manage service quotations, proposals, and contract documentation; partner with Service Sales Representatives to identify upselling and cross-selling opportunities; maintain accurate customer records and contract data within Salesforce.com; track and report key sales and contract metrics; support forecast preparation and pipeline tracking.
Seniority
Mid-level, hands-on IC