Medical Physics Operations Associate - Landauer
Core
Administrative and technical support role managing customer service, sales operations, and billing for Landauer's medical physics equipment and services.
Role type
Operations Associate (Sales Support & Business Operations)
Builds
Customer service experience, sales support materials, operational reports, billing records
Domain
Medical Physics / Healthcare Equipment / Industrial Technology
Deliverable
product features
Required skills
Salesforce.com proficiency, Advanced Excel, CRM management (Zendesk), Contract administration, Data entry and maintenance, Billing and invoicing, Problem-solving, Cross-functional collaboration
Preferred skills
None stated
Technologies
Salesforce.com, QuickBooks, Zendesk, Microsoft Office Suite (Excel, Word, Outlook, PowerPoint, Acrobat)
Responsibilities
Create quotations, letters, and proposals for sales team; Manage contract renewals and asset updates; Process work orders and generate operational reports; Handle accounts receivable, invoices, and credit/debit memos; Respond to customer inquiries via phone and ticketing systems.
Seniority
Individual Contributor
