Partnership Manager (For Pooling)
Core
Bridge between Athena Clients and their Executive Assistants, ensuring successful partnerships and resolving conflicts.
Role type
Senior Partnership Manager (Team Lead)
Builds
Client-EA partnerships and team performance
Domain
Executive Support Services / Leadership Coaching
Deliverable
client delivery
Required skills
team management, conflict resolution, client relationship management, strategic thinking, performance management, cross-cultural communication, root cause analysis
Preferred skills
coaching, individualized development planning, adaptability
Technologies
none stated
Responsibilities
build and maintain exceptional partnerships with clients and EAs, resolve conflicts and manage escalations, lead a team of 15-20 Executive Assistants, align EA capabilities to client goals, track performance metrics, navigate cultural nuances across time zones
Seniority
Senior, hands-on IC with team leadership
