Employee Benefit Claim Assistant Manager
Core
Managing insurance claim investigations, settlements, and quality assurance for a fintech platform.
Role type
Manager, Employee Benefit Claims
Builds
Streamlined claims processes and accurate settlement outcomes for financial product users
Domain
Fintech / Insurance
Deliverable
client delivery
Required skills
Insurance principles, claim process management, policy provision knowledge, file auditing, quality control, process improvement
Preferred skills
Medical knowledge, system proficiency, leadership, decision making
Responsibilities
Liaising with insurance teams to gather policy documents, investigating claims to determine cause and extent of damages, following up cases to ensure timely settlement, conducting file reviews and audits, managing ad-hoc projects to streamline claims processes
Seniority
Manager, hands-on leadership
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