IT Technician
Core
Frontline IT support role maintaining infrastructure, troubleshooting hardware/software/network issues, and supporting users.
Role type
IT Technician
Builds
IT infrastructure support and user assistance
Domain
Enterprise IT / Network Operations
Required skills
Windows OS support, Linux OS support, Active Directory administration, GPO configuration, networking troubleshooting (LAN, TCP/IP, DNS, VPN, firewalls), hardware troubleshooting, peripheral support, help desk ticket management
Preferred skills
IT support certifications, networking certifications, gaming experience
Technologies
Active Directory, Windows, Linux, TCP/IP, DNS, VPN, Firewalls, LAN, Hardware, Mobile devices, Printers
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