Data center technician Dispatch
Core
Provide on-site technical support for PCs, laptops, cabling, televisions, projectors, phones, peripherals, and site security equipment; assist with basic network troubleshooting and hardware configuration.
Role type
Data center technician (Network Smart Hands)
Builds
IT infrastructure support and basic network maintenance
Domain
IT Operations / Data Center
Deliverable
physical/clinical work
Required skills
PC/laptop hardware repair, cabling installation, peripheral setup, basic network troubleshooting, switch/route/firewall administration (with guidance), backup/tape/Exchange infrastructure knowledge
Preferred skills
Workshop facilitation, independent judgment within defined procedures, intercompany team collaboration
Technologies
Nutanix, switches, routers, firewalls, Exchange, backup systems, tape storage
Responsibilities
Address service work orders for hardware and cabling, assist with basic network issue troubleshooting, configure routers and switches under remote guidance, support data center and application architecture, complete mandatory online training on hardware replacement processes
