Analista de Suporte de TI Jr
Core
Provide technical support for IT infrastructure, ensuring communication availability, managing hardware/software assets, and maintaining network and server systems.
Role type
Junior IT Support Analyst
Builds
Internal IT operations and user support services
Domain
Life Sciences / General IT Infrastructure
Deliverable
infrastructure
Required skills
Active Directory administration, network protocols (TCP/IP, DNS, DHCP, VPN, LAN, WAN), Microsoft systems, antivirus software, hardware installation and maintenance, data backup procedures, software configuration
Preferred skills
User needs analysis, new technology research, training delivery, vendor negotiation support
Technologies
Microsoft systems, Active Directory, Antivirus, Firewall, Internet infrastructure
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