Snr. Account Specialist
Core
Strategic support for large Enterprise accounts focusing on revenue growth, retention, renewals, and upsells by partnering with Account Managers.
Role type
Senior Account Specialist (Sales Support)
Builds
Sales strategies, renewal plans, and customer insights for Enterprise accounts.
Domain
Legal, tax, accounting, compliance, and media services.
Required skills
Account management, sales strategies, CRM proficiency, data analysis, contract negotiation, customer communication, risk identification, cross-functional collaboration.
Preferred skills
Experience in retention and renewals, ability to develop value propositions, problem-solving in complex scenarios.
Technologies
CRM software, sales tools.
Responsibilities
Assist account managers with sales, upsell, cross-sell, and renewal activities; track and manage customer renewals; prepare quotes and contracts; serve as a point of contact for sales and support inquiries; analyze customer data to identify trends; maintain customer information in CRM.
Seniority
Senior, hands-on IC