Renewals Account Manager
Core
Manage renewal sales and retention for a high-volume SMB book of business in the Life Sciences and Healthcare sector.
Role type
Senior Renewals Account Manager
Builds
Renewal revenue and customer retention for pharmaceutical and biotech clients
Domain
Life Sciences / Healthcare / Sales
Deliverable
client delivery
Required skills
Sales management, retention strategy, expansion efforts, consultative selling, strategic account management, product knowledge, market trend analysis, pipeline management, forecasting, Excel proficiency
Preferred skills
Salesforce or comparable CRM proficiency, prior Life Sciences or Healthcare customer-facing experience
Responsibilities
Engage proactively with customers to identify opportunities and deliver solution-oriented support, Leverage product knowledge to drive renewal sales, Execute defined renewal and retention strategies, Develop and maintain knowledge of products and market trends, Provide regular updates and accurate forecasts to leadership, Utilize sales tools to manage pipelines
Seniority
Senior, hands-on IC