Renewals Account Manager (Intellectual Property)
Core
Manage renewals and drive incremental revenue for patent and trademark products by maintaining client relationships and executing account reviews.
Role type
Senior B2B Renewals Account Manager
Builds
Retention of existing clients and upsell/cross-sell of IP products
Domain
Intellectual Property / Information Services
Deliverable
client delivery
Required skills
B2B sales, account management, renewals management, consultative selling, subscription selling, data analysis, Salesforce.com proficiency
Preferred skills
Intellectual Property sales experience, strategic account management, contract status management, product migration management
Technologies
Salesforce.com (SFDC)
Responsibilities
Communicate with existing clients via phone, email, and video calls to sell and retain products; Identify and pursue uplift opportunities; Manage all renewal orders through SFDC and customer portals; Execute regular account reviews including contract status, product migration, and cross-sell/upsell opportunities; Provide weekly reporting to managers and regional leaders.
Seniority
Senior, hands-on IC
