Billing Scheduling Associate II - Pediatrics Central Administration
Core
Obtains insurance information, counsels patients on financial assistance, and schedules/registers patients via phone or email.
Role type
Billing and scheduling associate
Builds
Patient appointment schedules and insurance registration records
Domain
Healthcare administration (Pediatrics)
Required skills
Insurance verification, Patient scheduling, Financial assistance counseling, Demographics collection, Billing process explanation, Internal referral processing
Preferred skills
Billing Systems, Epic EHR, Microsoft Excel, Microsoft Office, Organizing, Prioritization, Third Party Claims
Responsibilities
Obtains insurance information and referral forms; Counsels patients on financial assistance; Schedules and registers patients; Communicates with physicians and clinical staff for urgent/referred scheduling; Reviews and updates patient schedules; Calls patients for appointment reminders; Explains billing process to patients and staff; Assists with basic account maintenance and reminder card distribution.
Seniority
Entry-level to Mid-level, individual contributor