Patient Service Coordinator (SOM General Administration, Ambulatory Services)
Core
Provide friendly, confidential administrative assistance to patients and families at pediatric specialty clinics to ensure a positive care experience.
Role type
Patient Service Coordinator (Administrative Support)
Builds
Patient encounter flow, scheduling, and clinic operations
Domain
Healthcare / Pediatrics
Deliverable
physical/clinical work
Required skills
Patient registration, insurance verification, appointment scheduling, payment collection, data entry, form completion, inventory management, basic computer skills
Preferred skills
Medical terminology, knowledge of medical insurance coverage, 2 years related experience
Technologies
Meditech, EPIC, automated scheduling systems
Responsibilities
Verify and correct patient registration information; collect payments and close cash drawers; assist with insurance and billing queries; schedule patients across network sites; scan lab and imaging results into patient charts; coordinate visits between departments; manage office supplies and environment; relay preparation instructions for tests; clean and sanitize waiting areas.
Seniority
Entry-level, individual contributor