Patient Service Coordinator (SOM DOM Cardiology)
Core
Provide friendly, confidential administrative assistance to patients to ensure a positive experience at Johns Hopkins GBMC, managing scheduling, registration, and billing.
Role type
Patient Service Coordinator
Builds
Patient encounter flow and administrative records
Domain
Healthcare / Cardiology
Required skills
Scheduling, patient registration, insurance verification, billing, data entry, phone communication
Preferred skills
Customer service experience, related healthcare experience
Technologies
Computerized database, automated scheduling systems
Responsibilities
Schedule patients for laboratory tests, medical examinations, and consultations; Verify and enter pre-registration and insurance information; Collect payments and prepare cash settlement records; Assist patients with medical insurance forms and eligibility for financing; Coordinate visits between departments; Handle patient admission administrative tasks.
Seniority
Entry-level, operational support