Patient Scheduler II
Core
Pre-registers and schedules patients for appointments, procedures, tests, and services; manages call queues and coordinates care team communications.
Role type
Patient Scheduler II
Builds
Patient appointment schedules and care coordination workflows
Domain
Healthcare administration
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Patient registration, insurance eligibility verification, electronic health record data entry, outbound calling, appointment coordination, cost estimation
Preferred skills
Experience in clinical healthcare, call center operations, or prior Patient Scheduler I role
Technologies
Electronic health record systems
Responsibilities
Handle incoming calls and manage follow-up/referral work queues; Complete patient checkout and provide itineraries; Coordinate ancillary and procedure scheduling; Update guarantor information and verify insurance eligibility; Enter data into permanent electronic health record while interacting with patients
Seniority
Entry-level to Junior