Patient Services Representative (Cantonese)
Core
Administrative support for patient intake, registration, scheduling, and financial verification in a medical clinic.
Role type
Patient Services Representative
Builds
Patient flow and administrative operations for a community health clinic
Domain
Healthcare / Community Health
Deliverable
product features
Required skills
Patient registration, insurance verification, appointment scheduling, payment processing, phone support, EHR data entry
Preferred skills
Cantonese fluency, bicultural competency, community health clinic experience
Technologies
Electronic health records system
Responsibilities
Greet and register patients, verify insurance and financial status, schedule and reschedule appointments, collect payments, answer phone calls, process referrals, follow up on no-shows, provide information to waiting room visitors, input referral data into EHR, support nursing staff with medication refill info
Seniority
Entry-level, hands-on IC