Clinical Service Representative II - FPP Ambulatory Cancer Building
Core
Provides clinical office support including patient registration, appointment scheduling, insurance verification, and co-payment collection in an ambulatory cancer care setting.
Role type
Clinical Service Representative
Builds
Patient appointment schedules and billing records
Domain
Healthcare / Oncology
Deliverable
product features
Required skills
Patient registration, Appointment scheduling, Insurance verification, Co-payment collection, HIPAA compliance, Medical terminology
Preferred skills
Basic Life Support certification, Customer service, Computer literacy
Technologies
Office equipment, Clinical/diagnostic equipment
Responsibilities
Greet patients and assist with form completion; Verify patient insurance and demographic information; Collect co-pays and reconcile payments; Schedule new and return patient appointments; Call patients for reminders and obtain referral forms; Prepare patient charts for daily appointments.
Seniority
Entry-level, hands-on support