Patient Services Assistant - Pulmonology
Core
Administrative support for pulmonology practice operations including patient registration, scheduling, insurance verification, and front-desk customer service.
Role type
Patient Services Assistant (Pulmonology)
Builds
Patient appointment schedules and front-desk operations
Domain
Healthcare / Pulmonology
Required skills
Customer service, Medical terminology, Written and oral communication, Arithmetic calculations, Task prioritization, Multi-tasking
Preferred skills
Medical terminology
Technologies
EPIC, MyChart
Responsibilities
Receive and screen visitors and telephone calls; Schedule patient appointments and perform data entry; Verify insurance information and obtain referrals; Check in patients and collect co-payments; Manage high volume of telephone calls and incoming faxes; Scan medical records to patient MRN; Respond to secure chats and in-basket messages; Reconcile collected monies and make deposits.
Seniority
Entry-level, limited supervision