Patient Services Assistant - Pulmonology
Core
Administrative support for pulmonology practice operations including patient registration, scheduling, insurance verification, and call management.
Role type
Patient Services Assistant
Builds
Practice administrative workflows and patient intake processes
Domain
Healthcare / Pulmonology
Deliverable
client delivery
Required skills
Medical terminology, customer service, data entry, insurance verification, arithmetic calculations, task prioritization, phone management
Preferred skills
Knowledge of medical terminology
Technologies
EPIC, MyChart
Responsibilities
Screen visitors and telephone calls; Schedule patient appointments and manage referral queues; Verify insurance information and obtain referrals/preauthorizations; Register patients and collect co-payments; Perform data entry for patient demographics; Scan and route medical records and faxes; Respond to secure chats and in-basket messages.
Seniority
Entry-level, limited supervision