Patient Services Specialist
Core
Front-end patient support managing intake, scheduling, medical records, and financial transactions to ensure accurate documentation and customer service.
Role type
Patient Services Specialist
Builds
Clinic operations and patient care workflows
Domain
Healthcare / Hematology & Oncology
Required skills
Patient intake and registration, Appointment scheduling, Medical records management, Financial transaction processing, EMR system proficiency, HIPAA compliance
Preferred skills
Physician office experience, Associates degree
Technologies
EMR, Microsoft Office Suite
Responsibilities
Greet and check in patients, Verify identity and update demographic information, Schedule and manage patient appointments, Collect payments and post financial transactions, Maintain and update patient charts in EMR, Coordinate physician requests and hospital consults
Seniority
Entry-level to Mid-level, hands-on IC